Policy on the protection of personal data

This privacy policy describes how Palmos mode ("The site", "we", "us" or "ours") collects, user and discloses your personal information when you visit, use our services or make a purchase from Palmos mode.com (the "site") or otherwise communicating with us (gathered called "Services"). In connection with this privacy policy, "you" and "your" means you as a user of the services, whether you are a customer, visitors to the site or another person whose information we have collected according to this Privacy Policy.

Please read this privacy policy carefully. By using and accessing any of the services, you accept the collection, use and disclosure of your information as described in this privacy policy. If you do not accept this Privacy Policy, do not use or access any of the services.

Changes to this Privacy Policy

We can update this privacy policy from time to time, including to reflect changes in our practice or for other operational, legal or regulatory reasons. We will publish the revised privacy policy on the site, update the "Last Updated" date and take all other steps required by applicable law.

How we collect and use your personal information

To provide the services, we have collected and have collected over the past 12 months personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use information we collect about you to communicate with you, deliver the Services, comply with all applicable legal obligations, enforce any applicable Terms of Service and to protect or defend the services, our rights and the rights of our users or others.

What personal information we collect

The types of personal information we collect about you depend on how to interact with our site and use our services. When we use the term "Personal Information", we refer to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information that you send directly to us through our services may include:

• Basic contact information Including your name, address, phone number, email.
• Order information Including your name, billing address, delivery address, payment confirmation, email address, telephone number.
• Account information Including your username, password, security question.
• Shopping information Including the items you see put in your shopping cart or add to your wish list.
• Customer support information Including the information you choose to include in communication with us, for example when you send a message through the services.

Some features of the services may require you to directly give us certain information about yourself. You can choose not to provide this information, but to do so can prevent you from using or accessing these features.

Information we collect through cookies

We also automatically collect certain information about your interaction with the services ("use data"). To do this we can use cookies, pixels and similar technologies ("cookies"). Use data may include information on how to access and use our website and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the services.

Information we collect from third parties

Finally, we can obtain information about you from third parties, including from suppliers and service providers who can collect information on our behalf, such as:

• Businesses that support our website and services, such as Shopify.
• Our payment processors who collect payment information (eg bank account, credit or debit card information, billing address) to process your payment to meet your orders and provide you products or services you requested to execute our contract with you.
• When you visit our site, open or click on emails, we send you, or interact with our services or ads, we or third parties we work with can automatically collect certain information using online tracking technologies such as pixels, web beacons, software developers kits, third-party libraries and cookies.

All information we get from third parties will be processed in accordance with this privacy policy. We are not responsible or responsible for the accuracy of the information that third parties have given us and we are not responsible for any third -party policies or practice. For more information, see the section below, third -party websites and links.

How we use your personal information

• Delivery of products and services. We will use your personal information to provide you with the Services to execute our contract with you, including to process your payments, meet your orders, send messages to you related to your account, purchase, return, exchange or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, facilitate any returns and exchange and to allow you to write reviews.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communication via email, SMS or post, and to show you ads for products or services. This may include using your personal information to better tailor the services and advertising on our site and other sites.
• Security and scam prevention. We use your personal information to discover, investigate or take measures regarding possible fraudulent, illegal or malicious activity. If you choose to use the services and register an account, you are responsible for storing your account information securely. We strongly recommend that you do not share your username, password or other access information with others. If you believe your account has been compromised please contact us immediately.
• Communicating with you. We use your personal information to give you customer support and improve our services. This is in our legitimate interest in being responsive to you, to provide effective services to you and to maintain our business relationship with you.

Cookies

Like many other sites, we use cookies on our site. For specific information about the cookies that we use in running our shop with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to strengthen and improve our site and our services (including to remember your actions and preferences), to run analyzes and better understand user interaction with the services (in our legitimate interest in managing, improving and optimizing the services). We can also allow third parties and service providers to use cookies on our site to better tailor services, products and advertising on our site and other sites.

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser control. Remember that the removal or blocking of cookies can have a negative impact on your user experience and may cause some of the services, including certain functions and general functionality, to work incorrectly or no longer be available. In addition, blocking of cookies may not quite prevent how we share information with third parties such as our advertising partners.

How we will pass on personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this privacy policy. Such circumstances may include:

• With suppliers or other third parties performing services on our behalf (eg IT administration, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners, including Shopify, to provide services and advertise you. Our business and marketing partners will use your information in accordance with their own declarations of confidentiality.
• When you indicate, request us or otherwise give consent to our disclosure of certain information to third parties, such as sending you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliated companies or otherwise within our business group, in our legitimate interest in running a successful business.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoena, search orders and similar requests), to enforce any applicable terms of service and to protect or defend the services, our rights and the rights of our users or others.

For the past 12 months we have revealed the following categories of personal information and sensitive personal information (specified by *) on users for the purposes specified above in "How to collect and use your personal information" and "How to disclose Personal Information":

We do not use or disclose sensitive personal information for the purpose of deriving the characteristics of you.

User -generated content

The services can allow you to send product reviews and other user -generated content. If you choose to submit user -generated content to a public area of the services, this content will be public and accessible to everyone.

We do not check who should have access to the information you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for privacy or security of any information that you make publicly available, or for the accuracy, use or abuse of information that you reveal or receive from third parties.

Third Party Sites and Links

Our site can provide links to sites or other online platforms operated by third parties. If you follow links to sites that are not associated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on these sites. Information you provide in public or semi-public venues, including information you share on third-party social networking platforms may also be seen by other users of the services and/or users of these third-party platforms without limiting us. or of a third party. Our inclusion of such links does not in itself involve any approval of the content of such platforms or of their owners or operators, except as specified on the services.

Children's data

The services are not intended to be used by children and we do not deliberately collect any personal information about children. If you are a parent or guardian of a child who has given us their personal information, please contact us by using the contact information below to request them to have them deleted.

From the date of entry into force of this privacy policy, we do not actually have the knowledge that we "share" or "sell" (as these terms are defined in current law) Personal information about persons under the age of 16.

Security and storage of your information

Be aware that no security measures are perfect or impervious and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure during transport. We recommend that you do not use uncertain channels to communicate sensitive or confidential information to us.

How long we store your personal information depends on various factors such as whether we need the information to maintain your account, deliver the services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all the rights listed below in relation to your personal information. However, these rights are not absolute, they may only apply in certain circumstances, and in some cases we may reject your request as permitted by law.

• Right to access/know. You may have the right to request access to personal information that we have about you, including details of the ways we use and share your information.
• Right to erase. You may have the right to request that we delete personal information we store about you.
• Right to fix. You may have the right to request that we correct inaccurate personal information we store about you.
• Right to portability. You may have the right to receive a copy of the personal information we have about you and to request that we transfer them to a third party, in certain circumstances and with certain exceptions.
• Limitation of treatment: You may have the right to ask us to stop or limit our processing of personal data.
• Withdrawal of consent: Where we depend on the consent of processing your personal information, you may have the right to withdraw this consent.
• Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
• Handling of communication preferences: We can send you promotional emails and you can opt out of receiving them at any time by using the cancellation option that appears in our emails to you. If you opt out of it, we can still send you non-promoting emails such as those about your account or orders you have made.

You can exercise any of these rights where it is specified on our site or by contacting us by using the contact information below.

We will not discriminate against you to exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information before giving a real response to the request. In accordance with applicable laws, you may appoint an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf and we may need you to confirm your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information please contact us by using the contact information below. If you are not satisfied with our response to your complaint, you may, depending on where you live, have the right to appeal our decision by contacting us by using the contact information provided below, or submitting your complaint to your local data protection authority.

International users

Please note that we can transfer, store and process your personal information outside the country you live in, including the US. Your personal information is also processed by staff and third -party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission's standard contract clauses or similar contracts issued by the relevant competent authority in the UK, whichever is relevant, unless the data transfer is made to a country that has been decided to provide a sufficient level of protection.

Contact

The Name of the Corporation: Palmos mode

E-mail: info@palmos-mode.com

Telephone: +31645376105

Business Number: 859732001

Address: Nobelweg 31, 1097 AR Amsterdam, Holland

Opening hours

Monday -Friday: 09:00 - 19:00

Saturday: 10:00 am - 5pm

Closed on Sundays and holidays.